Business and Skills: Current TrainingSummer 2010
Bookings and enquiries 01202 451151
Due to the nature of the tourism business, we do not usually organise courses during July, August, early September or school holidays. We are currently arranging the Autumn training prospectus, which is likely to include the following. To be advised of dates please register your interest using the email facilities below...
ONE-DAY CUSTOMER SERVICE TRAINING
Welcome Dorset Host
Newly developed, this course is currently free of charge to anyone who welcomes visitors to Dorset. This is a great day for anyone wanting to further understand what attracts visitors to Dorset, the types of visitors that come here and how best to achieve the wow factor when it comes to customer service.
Register interest here
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GREEN AWARENESS
An informative session full of practical advice on ways to do right by the environment and the growing number of green conscious visitors. Full of practical ways to reduce carbon footprint, avoid contributing to landfill, understand climate change, and improve your bottom line.
Register interest here
WELCOME ALL
Tailor made for anyone who welcomes customer with special needs - mobility, sensory or learning or visual impairments. A wealth of practical advice to enhance service quality for customers with a range of disabilities.
Register interest here
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WELCOME JURASSIC HOST
Designed for all who welcome visitors to the Jurassic Coast. Based on the industry's best known customer service training Welcome Host, this course offers the new Gold Standard in Customer Service together with specific Jurassic Coast knowledge to help promote the area and enhance the visitor experience. Register interest here
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JURASSIC COAST QUALITY BUSINESS SCHEME
Realise the potential, share in the benefits of World Heritage Status.
The Jurassic Coast Quality Business Scheme is part of a wider investment aimed at individual businesses so everyone can play their part in this globally important area.
See 3 minute introduction here
Further information
Register interest here
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DEVELOPING AND RETAINING TALENTED STAFF
Develop the skills of your staff and enjoy the benefits of their greater enthusiasm and input.
Right now, Level 2 NVQ training in whatever subject you choose may be available free through the government funded Train to Gain service. There are hundreds of options to choose from - Customer Service, Housekeeping, Reception, Food and Drink..... Through our database of training options we can will help you source exactly the right training for you, your staff and your business.
Please call Teresa on 01202 451151 to discuss your individual requirements.
Booking and enquiries please call: 01202 451151
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