Business and Skills: Current TrainingSpring 2010
Bookings and enquiries 01202 451151
FREE ONE-DAY CUSTOMER SERVICE TRAINING
Welcome Dorset Host
Newly developed, this pilot course is currently free of charge to anyone who welcomes visitors to Dorset. It is suitable for all those who want to increase their own knowledge of Dorset and understand what it takes to achieve excellent customer service.
See full details here
Thursday 11 March - Dorchester
Thursday 18 March - Bournemouth - FULL
Friday 26 March - Bridport - 3 spaces available
Post-Easter dates to follow
Blandford, Boscombe, Dorchester. Register NOW!
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GREEN AWARENESS
Think in Green
An informative session full of practical advice on ways to support the environment, appeal to the new generation of green tourists and ultimately improve your bottom line.
See full details here
Tuesday 16 March - Wareham FREE
WELCOME ALL
Tailor made for anyone who welcomes customer with special needs - mobility, sensory or learning or visual impairments. A wealth of practical advice to enhance service quality for customers with a range of disabilities.
See full details here
Wednesday 24 March - FREE
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WELCOME JURASSIC HOST
Designed for all who welcome visitors to the Jurassic Coast. Based on the industry's best known customer service training Welcome Host, this course offers industry standard customer service training coupled with specific Jurassic Coast knowledge. See full details here Tuesday 30 March - Dorchester - £45_____________________________________________________________________
JURASSIC COAST QUALITY BUSINESS SCHEME
Realise the potential, share in the benefits of World Heritage Status.
The Jurassic Coast Quality Business Scheme is part of a wider investment aimed at individual businesses so everyone can play their part in this globally important area.
See 3 minute introduction here
Further information
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DEVELOPING AND RETAINING TALENTED STAFF
Develop the skills of your staff and enjoy the benefits of their greater enthusiasm and input.
Right now, Level 2 NVQ training in whatever subject you choose may be available free through the government funded Train to Gain service. There are hundreds of options to choose from - Customer Service, Housekeeping, Reception, Food and Drink..... Through our database of training options we can will help you source exactly the right training for you, your staff and your business.
Please call Teresa on 01202 451151 to discuss your individual requirements.
Booking and enquiries please call: 01202 451151
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